UK Retail Team Lead - Drive Growth & Customer Experience

Mountain Warehouse; Douglas; On-site; GBP 15,343 - 21,852; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Access to Employee Assistance Programme

Colleague Hardship Scheme

Job summary

Mountain Warehouse is seeking a passionate leader for their Douglas location, focused on motivating teams and delivering outstanding customer service. Responsibilities include overseeing store operations, developing staff, and maintaining high merchandising standards.

The role offers a performance-driven bonus scheme, generous colleague discounts, and 28 days of annual leave. Ideal candidates should have retail experience and a strong commitment to customer satisfaction.

Qualifications

• Confident leader with a knack for motivating teams.
• Experience in retail operations and customer service.
• Strong communicator capable of engaging staff at all levels.

Responsibilities

• Foster a collaborative and supportive team environment.
• Oversee daily store operations for smooth workflows.
• Set standards for exceptional customer service.

Skills

Customer service

Team motivation

Visual merchandising

Problem-solving

Communication

Job description

Mountain Warehouse is seeking a passionate leader for their Douglas location, focused on motivating teams and delivering outstanding customer service. Responsibilities include overseeing store operations, developing staff, and maintaining high merchandising standards.

The role offers a performance-driven bonus scheme, generous colleague discounts, and 28 days of annual leave. Ideal candidates should have retail experience and a strong commitment to customer satisfaction.