Retail Team Leader: Inspire Growth & Service
Mountain Group
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Benefits offered by this job
Job summary
Mountain Warehouse in Exeter is seeking a confident Team Leader to guide a retail team and drive exceptional customer experiences. You will inspire colleagues, coach performance, and ensure the store operates smoothly.
You will lead stock presentation, merchandising, and health and safety, while motivating the team to hit targets and deliver outstanding service to every customer. Join a dynamic environment where teamwork, communication, and a passion for outdoor products shape the store's
Qualifications
- Proven leadership experience in a retail environment.
- Strong communicational skills and ability to coach others.
- Passionate about delivering outstanding customer service.
- Experience with visual merchandising and stock control.
Responsibilities
- Foster a collaborative, high-performing retail team.
- Coach, train and mentor colleagues to meet targets.
- Maintain shop floor standards and stock presentation.
- Lead engaging visual merchandising and safety compliance.
- Drive sales KPIs and identify development opportunities.
- Deliver exceptional customer service and handle concerns.
Skills
Job description
Mountain Warehouse in Exeter is seeking a confident Team Leader to guide a retail team and drive exceptional customer experiences. You will inspire colleagues, coach performance, and ensure the store operates smoothly.
You will lead stock presentation, merchandising, and health and safety, while motivating the team to hit targets and deliver outstanding service to every customer. Join a dynamic environment where teamwork, communication, and a passion for outdoor products shape the store's
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