Retail Team Leader – Inspire Sales, Merch & Service

Mountain Warehouse; St. Neots; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly bonus scheme

Colleague 50% discount

28 days annual leave

Employee assistance programme

Pension scheme

Hardship scheme

Referral incentive

Descripción de la vacante

Mountain Warehouse in St Neots is seeking a confident Team Leader to guide and inspire the retail team, drive exceptional customer service, and lead visual merchandising. You’ll nurture a high-performing environment, ensuring store standards, stock accuracy, and engaging customer experiences.

Join a dynamic team where you’ll motivate colleagues, deliver targets, and contribute to a welcoming shopping experience for every customer.

Formación

• Experience leading retail teams in a fast-paced environment.
• Proven ability to coach and mentor staff.
• Strong customer service focus and communication skills.

Responsabilidades

• Foster a collaborative team environment and unite colleagues around goals.
• coach, train and mentor the team to drive growth.
• Oversee shop floor standards, stock presentation and organisation.
• Lead engaging visual merchandising to create an inviting store.
• Meet and exceed sales targets and KPIs while ensuring safety.

Conocimientos

Leadership

Team development

Coaching

Customer service

Visual merchandising

Operational excellence

Descripción del empleo

Mountain Warehouse in St Neots is seeking a confident Team Leader to guide and inspire the retail team, drive exceptional customer service, and lead visual merchandising. You’ll nurture a high-performing environment, ensuring store standards, stock accuracy, and engaging customer experiences.

Join a dynamic team where you’ll motivate colleagues, deliver targets, and contribute to a welcoming shopping experience for every customer.