Retail Team Leader: Drive Store Excellence & Bonus

Mountain Warehouse; Valley; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Colleague Referral Incentive

Auto-enrolment Pension

Length of service awards

Job summary

Mountain Warehouse in Stocksbridge is seeking a Team Leader to guide a retail team, deliver outstanding customer service and drive operational excellence. You will motivate staff, ensure stock presentation and maintain store standards while fostering a welcoming shopping experience for customers.

The role requires leadership skills, experience across stock control and visual merchandising, and a proactive, results‑driven approach within a busy retail environment.

Qualifications

• Experience leading retail teams to meet targets and deliver great customer service.
• Strong communication and motivational skills to inspire staff at all levels.
• Ability to coach, train and mentor colleagues for continuous development.
• Solid knowledge of visual merchandising to drive in-store appeal.

Responsibilities

• Foster a collaborative team environment with clear, shared goals.
• Coach, train and mentor your team to drive growth.
• Oversee opening/closing duties and daily store operations.
• Lead visual merchandising to create a clean, inviting space for customers.

Skills

Retail leadership

Customer service

Staff coaching

Visual merchandising

Health & safety

Job description

Mountain Warehouse in Stocksbridge is seeking a Team Leader to guide a retail team, deliver outstanding customer service and drive operational excellence. You will motivate staff, ensure stock presentation and maintain store standards while fostering a welcoming shopping experience for customers.

The role requires leadership skills, experience across stock control and visual merchandising, and a proactive, results‑driven approach within a busy retail environment.