UK Retail Team Leader – Lead Store Excellence

Mountain Warehouse; Skipton; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

28 days annual leave (incl. Bank Hols)

Employee Assistance Programme

Colleague Hardship Scheme

Pension scheme

Service awards

Job summary

Mountain Warehouse in Skipton is hiring a Team Leader for a permanent part-time role on the High Street. You will guide a retail team to deliver strong customer service, manage visual merchandising, and run daily store operations with a focus on safety and standards.

Lead by example, motivate colleagues, and drive sales targets while creating a welcoming shopping environment for our customers and community.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Strong customer service, visual merchandising, and operational skills.
• Excellent communication and people-development abilities.
• Proactive and goal-driven with a track record of achieving targets.
• Experience in stock control and loss prevention is desirable.

Responsibilities

• Lead and develop the retail team through coaching, training and mentoring.
• Oversee store operations, opening/closing duties, and stock presentation.
• Drive sales and KPIs by monitoring performance and coaching the team.
• Ensure exceptional customer service and brand representation at all times.
• Create engaging visual merchandising to maintain a welcoming store.

Skills

Team Leadership

Coaching & Mentoring

Stock Control

Visual Merchandising

Customer Service

Job description

Mountain Warehouse in Skipton is hiring a Team Leader for a permanent part-time role on the High Street. You will guide a retail team to deliver strong customer service, manage visual merchandising, and run daily store operations with a focus on safety and standards.

Lead by example, motivate colleagues, and drive sales targets while creating a welcoming shopping environment for our customers and community.