Retail Team Leader: Inspire & Grow Sales

Mountain Warehouse; Washington; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Bonus scheme

Employee discount

Pension scheme

Annual leave 28 days

Job summary

Mountain Warehouse in Washington (UK) seeks a confident Team Leader to guide and inspire our retail team in a busy store environment. You will drive customer service excellence, coach colleagues, and oversee stock presentation, merchandising and daily store operations to deliver great results.

You will lead by example, communicating clearly, supporting development, and ensuring safety and compliance while building strong connections with the local community and customers.

Qualifications

• Experience leading store teams in retail.
• Proven ability to coach and develop staff.
• Strong communication and customer service focus.

Responsibilities

• Lead store team to meet targets and KPIs.
• Oversee daily store operations and visual merchandising.
• Ensure excellent customer experience and feedback resolution.
• Uphold health and safety and stock presentation.

Skills

Leadership

Team motivation

Customer service

Visual merchandising

Retail operations

Job description

Mountain Warehouse in Washington (UK) seeks a confident Team Leader to guide and inspire our retail team in a busy store environment. You will drive customer service excellence, coach colleagues, and oversee stock presentation, merchandising and daily store operations to deliver great results.

You will lead by example, communicating clearly, supporting development, and ensuring safety and compliance while building strong connections with the local community and customers.