Retail Team Leader: Inspire Growth & Service Excellence

Mountain Warehouse; Deepcar; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Pension scheme

Job summary

Mountain Warehouse in Stocksbridge is seeking a capable Team Leader to guide our retail team on the shop floor, delivering outstanding customer service, maintaining stock presentation, and driving operational excellence in a fast-paced environment.

You will coach and mentor colleagues, manage opening and closing duties, and lead visual merchandising initiatives to create a welcoming store. This role rewards performance with a monthly bonus and generous colleague discounts.

Qualifications

• Demonstrated leadership of retail teams.
• Proven customer service excellence.
• Strong communication with staff and customers.
• Experience in stock control and visual merchandising.

Responsibilities

• Foster a collaborative team environment and drive coaching.
• Oversee shop floor standards, stock presentation and ticketing.
• Lead opening and closing duties and store operations.
• Inspire visual merchandising and health & safety.
• Motivate team to meet sales KPIs and growth.

Skills

Team leadership

Customer service

Communication

Retail operations

Visual merchandising

Job description

Mountain Warehouse in Stocksbridge is seeking a capable Team Leader to guide our retail team on the shop floor, delivering outstanding customer service, maintaining stock presentation, and driving operational excellence in a fast-paced environment.

You will coach and mentor colleagues, manage opening and closing duties, and lead visual merchandising initiatives to create a welcoming store. This role rewards performance with a monthly bonus and generous colleague discounts.