Retail Team Leader: Drive Sales & Customer Experience

JD Sports Fashion PLC; Farnborough; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Zusammenfassung

JD Sports Fashion PLC in Farnborough is seeking an Assistant Store Manager to strengthen the store team and deliver exceptional customer experiences. You will support from the front, develop your team, drive performance alongside the Store Manager, and push toward ambitious sales targets and operational excellence.

You will lead on-shop floor activities, coach colleagues, ensure pricing accuracy, stock integrity, and immaculate presentation while maintaining high standards and a safe shopping

Qualifikationen

• Previous retail management or supervisory experience.
• Strong leadership to guide and develop colleagues while reinforcing store priorities.
• Ability to interpret KPI and sales data for commercial decisions.
• Excellent communication and interpersonal skills for professional customer interactions.
• Experience driving sales performance and KPI achievement in retail.

Aufgaben

• Support the Store Manager with daily store operations to help achieve sales targets and KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining company standards throughout the day.
• Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
• Maintain high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines — escalating issues appropriately.

Kenntnisse

Leadership

KPI analysis

Communication

Customer service

Retail management

Jobbeschreibung

JD Sports Fashion PLC in Farnborough is seeking an Assistant Store Manager to strengthen the store team and deliver exceptional customer experiences. You will support from the front, develop your team, drive performance alongside the Store Manager, and push toward ambitious sales targets and operational excellence.

You will lead on-shop floor activities, coach colleagues, ensure pricing accuracy, stock integrity, and immaculate presentation while maintaining high standards and a safe shopping