Retail Team Leader: Drive Sales & Service Excellence

JDSports; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

JD Sports is seeking an Assistant Store Manager in the United Kingdom to support the Store Manager in driving sales and delivering premium customer experiences. You will lead and develop store colleagues, uphold brand standards, and help the store achieve ambitious targets through effective leadership and operational excellence.

You will analyze KPI data, manage daily operations, and ensure a safe, well-presented store environment while coaching your team to perform at their best and deliver

Qualifications

• Previous experience in a retail management or supervisory role.
• Strong leadership and team development abilities.
• Ability to interpret KPI and sales data for decisions.
• Excellent communication and interpersonal skills.

Responsibilities

• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining company standards.
• Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
• Maintain high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines.

Skills

Retail management experience

Leadership

KPI/sales data analysis

Communication skills

Customer service orientation

Job description

JD Sports is seeking an Assistant Store Manager in the United Kingdom to support the Store Manager in driving sales and delivering premium customer experiences. You will lead and develop store colleagues, uphold brand standards, and help the store achieve ambitious targets through effective leadership and operational excellence.

You will analyze KPI data, manage daily operations, and ensure a safe, well-presented store environment while coaching your team to perform at their best and deliver