Retail Team Lead - Service, Visuals & Store Ops

JD Sports Fashion; Barking; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Colleague Bike Discount

Discounted Gym membership

Personal development opportunities

Job summary

JD Sports Fashion is looking for a Supervisor to support the smooth running of the shop floor. In this role, you will lead by example, guide colleagues, and maintain high service standards. Your responsibility will include supporting operational tasks and ensuring the highest levels of customer service.

You should bring previous supervisory experience, strong communication skills, and a passion for retail. JD Sports offers a dynamic work environment where every contribution is valued and

Qualifications

• Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.
• Strong communication skills with the confidence to guide and support colleagues on the shop floor.
• Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
• Passion for retail, strong product and trend awareness, and the ability to promote JD Group values.

Responsibilities

• Deliver excellent JD service by supporting customers and resolving queries.
• Support sales performance by monitoring service levels.
• Maintain strong visual and operational standards by keeping the shop floor clean and organised.
• Assist with daily operational duties including opening and closing procedures.

Skills

Supervisory experience

Strong communication

Attention to detail

Passion for retail

Job description

JD Sports Fashion is looking for a Supervisor to support the smooth running of the shop floor. In this role, you will lead by example, guide colleagues, and maintain high service standards. Your responsibility will include supporting operational tasks and ensuring the highest levels of customer service.

You should bring previous supervisory experience, strong communication skills, and a passion for retail. JD Sports offers a dynamic work environment where every contribution is valued and