Retail Supervisor: Lead Service, Development & Discounts

JD Sports Fashion; Swindon; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount on qualifying purchases

Exclusive Colleague Bike Discount

Discounted Gym Membership

Personal development opportunities to学

Access to Apprenticeships and accredit

Job summary

JD Sports Fashion in Swindon is seeking a proactive Supervisor to help run the shop floor, deliver high service standards, and support daily tasks alongside Store Management.

You'll lead by example, guide colleagues across shifts, maintain presentation and product placement, and contribute to store performance while upholding our values. This role offers opportunities to develop skills and be part of a fast-paced, collaborative team that drives customer satisfaction.

Qualifications

• Previous supervisory or team leader experience in a fast-paced retail environment.
• Strong communication skills with the confidence to guide colleagues on the shop floor.
• Excellent attention to detail and ability to uphold high service and presentation standards.
• Passion for retail with strong product and trend awareness.

Responsibilities

• Deliver excellent customer service by supporting customers and resolving queries.
• Support sales performance by monitoring service levels and assisting with product placement.
• Maintain shop floor standards and alignment with brand expectations through visual and operational upkeep.
• Assist with opening/closing procedures, cashing up, and till operations.

Skills

Supervisory experience

Strong communication

Attention to detail

Retail product knowledge

Job description

JD Sports Fashion in Swindon is seeking a proactive Supervisor to help run the shop floor, deliver high service standards, and support daily tasks alongside Store Management.

You'll lead by example, guide colleagues across shifts, maintain presentation and product placement, and contribute to store performance while upholding our values. This role offers opportunities to develop skills and be part of a fast-paced, collaborative team that drives customer satisfaction.