Retail Team Lead – Sales & Service Excellence

CLARK'S; Braintree; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

CLARK'S in the United Kingdom is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This hands-on leadership role focuses on team performance, customer service, and store efficiency.

You'll be responsible for maintaining high standards, guiding staff, and ensuring a positive shopper experience while achieving KPI targets in a fast-paced environment.

Qualifications

• Experience in retail leadership or supervisory roles.
• Proven track record driving KPIs and results.
• Strong interpersonal and communication skills.
• Ability to lead and inspire a team.
• Willing to work 7-day shift pattern incl. weekends.
• Familiar with POS systems and inventory management.
• Proficient in MS Office / Google Workspace.

Responsibilities

• Support the Store Manager in leading the retail team.
• Drive daily store operations to meet goals.
• Provide excellent customer service and store experience.
• Lead by example in a fast-paced environment.

Skills

Retail leadership

Interpersonal skills

Communication

Problem solving

Flexibility

Tools

POS systems

Microsoft Office

Google Workspace

Inventory management

Job description

CLARK'S in the United Kingdom is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This hands-on leadership role focuses on team performance, customer service, and store efficiency.

You'll be responsible for maintaining high standards, guiding staff, and ensuring a positive shopper experience while achieving KPI targets in a fast-paced environment.