Retail Team Lead: Drive Sales & Store Experience

JD Sports Fashion; Brent Knoll; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion PLC is seeking an Assistant Store Manager to support store success and deliver exceptional customer experiences. You will lead from the front, coach your team, and work alongside the Store Manager to drive sales and operational excellence.

With strong leadership and commercial awareness, you will develop colleagues, monitor KPI performance, and ensure standards across presentation, pricing, and customer service.

Qualifications

• Previous experience in retail management or supervisory role.
• Strong leadership and team development abilities.
• Ability to interpret KPI and sales data for decisions.
• Excellent communication and customer interaction skills.
• Experience delivering strong sales performance in retail.

Responsibilities

• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining company standards throughout the day.
• Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.
• Maintain high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.
• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines.

Skills

Leadership

Communication skills

KPI analysis

Customer focus

Retail management experience

Job description

JD Sports Fashion PLC is seeking an Assistant Store Manager to support store success and deliver exceptional customer experiences. You will lead from the front, coach your team, and work alongside the Store Manager to drive sales and operational excellence.

With strong leadership and commercial awareness, you will develop colleagues, monitor KPI performance, and ensure standards across presentation, pricing, and customer service.