Retail Team Lead: Customer Service & Career Growth

Screwfix Direct; Epping Forest; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Staff discount

Pension scheme

Life cover

Healthcare discount

Share save scheme

Training and development

Annual leave (28 days)

Zusammenfassung

Screwfix Direct in the United Kingdom is seeking a Retail Supervisor to lead the store team, coach colleagues, and ensure outstanding service while delivering store standards.

You'll support stock management, cash handling, and daily operations, with a focus on customer needs and smooth, efficient store performance. We offer training, flexible shifts, and generous leave and pension benefits.

Qualifikationen

• Experience as supervisor or duty manager in a fast-paced retail environment.
• Excellent customer service and communication skills.
• Ability to lead a small team and work to store targets.

Aufgaben

• Lead in-store team and set an example of great service.
• Guide customers to the right products and answer queries.
• Manage stock levels, cash handling, and store audits.
• Contribute to maintaining high store standards and operational efficiency.

Kenntnisse

Team leadership

Customer service

Communication

Jobbeschreibung

Screwfix Direct in the United Kingdom is seeking a Retail Supervisor to lead the store team, coach colleagues, and ensure outstanding service while delivering store standards.

You'll support stock management, cash handling, and daily operations, with a focus on customer needs and smooth, efficient store performance. We offer training, flexible shifts, and generous leave and pension benefits.