Retail Team Lead – Customer-First, Fast-Paced Store

Screwfix; Dingwall; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store operations, help customers find the right products, and model excellent service.

You will manage a small team, oversee stock and cash processes, and ensure store standards are met with energy and enthusiasm.

You'll benefit from training programmes and varied shift patterns to support a healthy work-life balance, plus a competitive salary and opportunities for progression.

Qualifications

• Experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you'll join a team who take pride in their store, working together and having lots of fun along the way!

Job description

Screwfix is seeking a Retail Supervisor to lead in-store operations, help customers find the right products, and model excellent service.

You will manage a small team, oversee stock and cash processes, and ensure store standards are met with energy and enthusiasm.

You'll benefit from training programmes and varied shift patterns to support a healthy work-life balance, plus a competitive salary and opportunities for progression.