Retail Team Lead – 30h, Glasgow | Sales Bonus

Deichmann; Glasgow; On-site; GBP 16,000 - 23,000; Part time

Job summary

Deichmann in Glasgow is hiring a Retail Supervisor on a part-time, permanent basis, contracted to 30 hours per week. The role offers a competitive hourly rate up to £13.91 plus an hourly sales commission.

You will support the store management, lead the team, and ensure an outstanding shopping experience for customers. The ideal candidate has energy, a customer-focused mindset, supervisory experience, and the ability to work in a fast-paced retail environment.

Qualifications

• Experience in a fast-paced, customer-facing retail environment.
• Supervisory experience including cash handling and banking is preferred.
• Able to lead a team and deliver exceptional customer service.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and related admin duties.
• Provide excellent customer service and maintain product knowledge.
• Lead by example to promote complementary products with sales.
• Support the team to achieve store targets and KPI's.
• Ensure merchandising stays inviting and stock is correctly managed.
• Handle stock deliveries and store transfers.
• Address customer queries and complaints.

Skills

Customer service

Team leadership

Cash handling

Stock management

Product knowledge

Job description

Deichmann in Glasgow is hiring a Retail Supervisor on a part-time, permanent basis, contracted to 30 hours per week. The role offers a competitive hourly rate up to £13.91 plus an hourly sales commission.

You will support the store management, lead the team, and ensure an outstanding shopping experience for customers. The ideal candidate has energy, a customer-focused mindset, supervisory experience, and the ability to work in a fast-paced retail environment.