Part-Time Retail Supervisor – Lead & Sell (20h/wk)

Deichmann; Workington; On-site; GBP 16,000 - 23,000; Part time

Job summary

Deichmann in Workington is seeking a Retail Supervisor for a part-time, 20-hour-per-week role at an hourly rate up to £13.91. The position involves leading the store team, cashing up, delivering excellent customer service, and driving sales while maintaining stock and store presentation.

You will be responsible for supervising in the Store Manager's absence, training staff, and ensuring targets and KPIs are met in a fast-paced environment.

Qualifications

• Previous supervisory experience in retail preferred.
• Experience delivering high levels of customer service.
• Ability to lead a team and work on a fast-paced shop floor.
• Capacity to work calmly under pressure.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, cashing up and associated admin duties.
• Provide excellent customer service and strong product knowledge.
• Promote complimentary products with each sale.
• Assist management to achieve store sales targets and KPIs.
• Support team members as required.
• Ensure correct merchandising and refreshed displays.
• Handle stock deliveries and store transfers.
• Respond to customer queries and complaints.

Skills

Customer service

Team leadership

Cash handling

Stock management

Communication

Tools

POS system

Job description

Deichmann in Workington is seeking a Retail Supervisor for a part-time, 20-hour-per-week role at an hourly rate up to £13.91. The position involves leading the store team, cashing up, delivering excellent customer service, and driving sales while maintaining stock and store presentation.

You will be responsible for supervising in the Store Manager's absence, training staff, and ensuring targets and KPIs are met in a fast-paced environment.