Retail Supervisor (25 hrs)

Deichmann SE; Glasgow; On-site; GBP 11,000 - 18,000; Part time

Job summary

Deichmann SE in Glasgow is seeking a Retail Supervisor to support the store team and deliver an outstanding shopping experience. You will lead the team, handle opening/closing tasks, and ensure high levels of customer service and product knowledge.

The role is part-time (25 hours per week) with the potential for growth within the retail environment and a competitive hourly rate plus sales commission. Applicants should be energetic, customer-focused and capable of working under pressure on a

Qualifications

• Previous retail experience and ideally supervisory exposure.
• Strong customer service and sales abilities.
• Ability to lead a small team and manage cash handling.

Responsibilities

• Lead and supervise store team in the absence of Store Manager.
• Open and close the store, cashing up and related admin duties.
• Provide excellent customer service and strong product knowledge.
• Promote complementary products with each sale.
• Help achieve store sales targets and KPIs.

Skills

Customer service

Team leadership

Cash handling

Retail sales

Job description

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on [e-mail] including the advert reference.

Job reference : 000142-2026-038494

Full time/Part time : 25 hour contracts available

Location : 70 Argyle Street, Glasgow, G2 8AG

Start date : Immediate

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Glasgow store.

You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 25 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 25 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.91 per hour + non contractual, hourly sales commission.