Retail Supervisor (Part-Time) – Lead, Service & Sales

Deichmann; Killingworth Village; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Part-time position

Maternity cover

Job summary

Deichmann is seeking a part-time Retail Supervisor to lead the store team, handle opening/closing, and deliver exceptional customer service. The role involves coaching staff, merchandising, stock handling, and achieving sales targets.

The position is 25 hours per week with a competitive hourly rate of up to £13.91 and includes maternity cover. Ideal candidates will have supervisory retail experience, strong communication skills, and a proactive attitude to drive performance in a fast-paced shop

Qualifications

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Skills

Supervisory experience

Customer service

Sales coaching

Cash handling

Merchandising

Stock control

Communication

Team motivation

Job description

Deichmann is seeking a part-time Retail Supervisor to lead the store team, handle opening/closing, and deliver exceptional customer service. The role involves coaching staff, merchandising, stock handling, and achieving sales targets.

The position is 25 hours per week with a competitive hourly rate of up to £13.91 and includes maternity cover. Ideal candidates will have supervisory retail experience, strong communication skills, and a proactive attitude to drive performance in a fast-paced shop