Retail Supervisor: Lead Team, Elevate Service & Sales

Screwfix; Bristol; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave, increasing to 33

Up to 14% company pension contribution

Life cover and discounted healthcare

20% discount at Screwfix and B&Q

Excellent training and ongoing development

Job summary

A leading retail company in Bristol is seeking a Retail Supervisor to lead a team in delivering excellent customer service and ensuring store operations run smoothly. The ideal candidate should have supervisory experience, be proactive, and have a passion for customer needs. The position offers a competitive salary, annual leave increasing with service, and various employee benefits including a generous pension scheme and a staff discount.

Qualifications

• Experienced supervisor or duty manager managing a small, fast-paced team.
• Adept at providing outstanding customer service and translating it into sales.
• Inquisitive, proactive and continuously seeking improvement.

Responsibilities

• Act as the team leader, setting a positive example in-store and supporting staff.
• Ensure smooth cash reconciliations, customer queries, audit compliance and stock management.
• Collaborate and maintain a high standard in the team.

Skills

Leadership

Customer service

Proactivity

Team collaboration

Reliability

Job description

A leading retail company in Bristol is seeking a Retail Supervisor to lead a team in delivering excellent customer service and ensuring store operations run smoothly. The ideal candidate should have supervisory experience, be proactive, and have a passion for customer needs. The position offers a competitive salary, annual leave increasing with service, and various employee benefits including a generous pension scheme and a staff discount.