Shift Lead: Retail Store Operations Leader

B&Q; Bristol; On-site; GBP 25,867 - 31,615; Full time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

A leading home improvement retailer seeks a Shift Lead in Bristol to manage store operations and enhance customer service. The role entails overseeing the daily functioning of the store, effectively deploying staff to meet customer needs, and upholding safety standards. Ideal candidates should be passionate about customer service, safety-conscious, and able to make quick decisions. This full-time position offers a competitive salary and great benefits, including comprehensive holiday and pension schemes.

Qualifications

• Passionate about providing excellent customer service.
• Strong team player with a collaborative attitude.
• Safety conscious and detail-oriented.
• Able to make quick decisions in a fast-paced environment.

Responsibilities

• Oversee daily store operations and ensure smooth functioning.
• Effectively manage colleague deployment to enhance customer experience.
• Serve as the first point of contact for both customers and team members.
• Uphold safety protocols within the store.

Skills

Customer centricity

Teamwork

Attention to detail

Decision making

Energy and motivation

Job description

A leading home improvement retailer seeks a Shift Lead in Bristol to manage store operations and enhance customer service. The role entails overseeing the daily functioning of the store, effectively deploying staff to meet customer needs, and upholding safety standards. Ideal candidates should be passionate about customer service, safety-conscious, and able to make quick decisions. This full-time position offers a competitive salary and great benefits, including comprehensive holiday and pension schemes.