Retail Supervisor: Lead Sales & Service Excellence

Charles Tyrwhitt; West of England; Vor Ort; GBP 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Bonus scheme

Uniform allowance

Cycle to work

Relocation support

Season ticket loans

Fun fund

Tyrwhitt Academy

Zusammenfassung

Charles Tyrwhitt in Bristol is recruiting a Supervisor to lead and motivate the sales team, drive KPI targets and deliver outstanding customer service. You will develop colleagues, manage store operations, and ensure smooth daily running while maintaining CT product knowledge and visual standards.

The role is a 40-hour, full-time contract with full flexibility across weekdays, weekends and bank holidays. Tyrwhitt Academy offers ongoing training and career progression, along with a competitive

Qualifikationen

• Previous experience in a retail position at Supervisor or Key Holder level is essential for this role.
• Genuine passion for delivering outstanding customer service is essential.
• Experience in managing stock, operations and visual merchandising is highly desirable.
• Proven ability to consistently prioritise customer service while achieving excellent sales results.
• Experience with coaching and training individual KPI performance.

Aufgaben

• Lead and motivate the sales team to exceed targets and deliver first-class customer service.
• Coach and train staff using staff training tools to develop the team.
• Assist with store operations, compliance and admin tasks to ensure smooth daily running.
• Champion customer service, product knowledge and visual standards.

Kenntnisse

Customer service

Leadership

Stock management

Coaching

Jobbeschreibung

Charles Tyrwhitt in Bristol is recruiting a Supervisor to lead and motivate the sales team, drive KPI targets and deliver outstanding customer service. You will develop colleagues, manage store operations, and ensure smooth daily running while maintaining CT product knowledge and visual standards.

The role is a 40-hour, full-time contract with full flexibility across weekdays, weekends and bank holidays. Tyrwhitt Academy offers ongoing training and career progression, along with a competitive