Retail Supervisor — Lead a Fast-Paced, Customer-Driven Team

Screwfix; Fraserburgh; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave: 28–33 days

Pension scheme

Life cover

Employee discounts

Company share save

Healthcare discount

Training & development

Career progression opportunities

Job summary

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, guide colleagues, and ensure excellent customer service.

You will manage stock, handle cash reconciliations, and drive sales while maintaining high store standards. Join a supportive team with comprehensive training and a clear path for career progression.

The role offers a competitive salary, generous leave, a strong pension, life cover, and employee discounts.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host - you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards - you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team - you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Customer service

Team leadership

Communication

Reliability

Tools

POS systems

Job description

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, guide colleagues, and ensure excellent customer service.

You will manage stock, handle cash reconciliations, and drive sales while maintaining high store standards. Join a supportive team with comprehensive training and a clear path for career progression.

The role offers a competitive salary, generous leave, a strong pension, life cover, and employee discounts.