Retail Supervisor: Lead Service & Store Excellence

Screwfix; Paignton; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (up to 33)

Pension scheme

Life cover

Staff discount (20% with Screwfix)

Discounted healthcare

Share save schemes

Training & development

Job summary

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead an in-store team, guiding customers to the right products and upholding high standards across the store. You’ll manage day‑to‑day store operations, handle cash and stock, and work closely with colleagues to deliver excellent service while driving sales in a fast‑paced environment.

The role offers a competitive salary with 28 days annual leave (increasing with service), pension, life cover, staff discounts, and ongoing training

Qualifications

• Experience as a supervisor or duty manager leading a small team.
• Excellent customer service and ability to drive sales.
• Curious, questions and strives to improve.
• Passionate about the business.
• Friendly, flexible, reliable, honest and hardworking.

Responsibilities

• Host – lead in-store team, guide customers to products and set example of great service.
• Store standards – cash reconciliations, customer queries, audits and stock management.
• Part of the team – collaborate with colleagues and contribute to a positive store atmosphere.

Skills

Team leadership

Customer service

Sales-driven

Adaptable

Reliability

Job description

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead an in-store team, guiding customers to the right products and upholding high standards across the store. You’ll manage day‑to‑day store operations, handle cash and stock, and work closely with colleagues to deliver excellent service while driving sales in a fast‑paced environment.

The role offers a competitive salary with 28 days annual leave (increasing with service), pension, life cover, staff discounts, and ongoing training