Store Leader: Customer Experience & Team Growth

Screwfix; Carluke; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme (Kingfisher)

Life cover

Employee discount

Healthcare

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Training

Job summary

Screwfix in the United Kingdom is seeking an experienced supervisor to lead store operations and deliver outstanding customer service every day. You’ll guide customers to the right products, manage a small team, and help keep the store running smoothly from checkout to stock control.

With a focus on training and development, you’ll enjoy a supportive team, competitive pay, and benefits including generous annual leave and a pension scheme.

Qualifications

• Experienced supervisor or duty manager managing a small team in a fast-paced environment.
• Excellent customer service skills with sales ability.
• Curious, questioning and eager to improve.
• Passionate about the business.
• Friendly, flexible, reliable, honest, and hardworking.

Responsibilities

• Lead in-store as host and guide customers to products.
• Maintain store standards including cash reconciliations, queries, audits and stock.
• Collaborate with team and maintain a positive, fun work environment.

Skills

Supervisory experience

Customer service

Curious mindset

Passionate about business

Reliable and hardworking

Job description

Screwfix in the United Kingdom is seeking an experienced supervisor to lead store operations and deliver outstanding customer service every day. You’ll guide customers to the right products, manage a small team, and help keep the store running smoothly from checkout to stock control.

With a focus on training and development, you’ll enjoy a supportive team, competitive pay, and benefits including generous annual leave and a pension scheme.