Retail Supervisor | Lead Store Team & Customer Experience

Screwfix Direct Ltd.; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Staff discount

Discounted healthcare

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor in Glasgow to lead in-store operations, guide customers to the right products, and maintain high standards. You will reconcile cash, resolve queries, and manage stock while driving a collaborative team environment.

The role emphasizes customer service, sales focus, and ongoing development within a fast-paced retail setting, with training and opportunities for career growth.

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Excellent customer service skills with sales focus.
• Friendly, flexible, reliable and hard-working.

Responsibilities

• Host – lead in-store, guide customers to products and set a positive example.
• Ensure store standards including cash reconciliations, customer queries, audits and stock management.
• Be part of a team that takes pride in the store and works together.

Skills

Customer service

Team leadership

Sales focus

Stock management

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor in Glasgow to lead in-store operations, guide customers to the right products, and maintain high standards. You will reconcile cash, resolve queries, and manage stock while driving a collaborative team environment.

The role emphasizes customer service, sales focus, and ongoing development within a fast-paced retail setting, with training and opportunities for career growth.