Retail Supervisor - Lead Team, 28 Days Leave & Benefits

Screwfix; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

Employee discount (Screwfix & B&Q)

Healthcare discounts

Share save schemes

Training and development

Job summary

Screwfix in Glasgow is seeking a Retail Supervisor to lead a fast-paced team in-store, guiding customers to the right products and upholding high standards across operations.

You’ll drive service excellence, coach staff, and ensure smooth cash handling, stock control and customer queries while promoting teamwork and store pride. A strong, reliable, friendly attitude is essential for success.

Qualifications

• Experience supervising a small team in a fast-paced environment.
• Excellent customer service and ability to translate that into sales.
• Curious, questioning and always looking to improve.
• Passionate about retail and building strong customer relationships.
• Friendly, flexible, reliable, honest and hardworking.

Responsibilities

• Host – you’ll be the team leader, hosting in store, guiding customers to the right products and making it easy for them.
• Store standards – ensure smooth cash handling, handle customer queries, audits and stock management.
• Part of the team – collaborate with colleagues, take pride in the store and enjoy teamwork.

Skills

Experienced supervisor/duty manager

Customer service excellence

Inquisitive mindset

Passionate about our business

Friendly, flexible, reliable, honest

Job description

Screwfix in Glasgow is seeking a Retail Supervisor to lead a fast-paced team in-store, guiding customers to the right products and upholding high standards across operations.

You’ll drive service excellence, coach staff, and ensure smooth cash handling, stock control and customer queries while promoting teamwork and store pride. A strong, reliable, friendly attitude is essential for success.