Retail Supervisor: Lead Teams & World‑Class Service

Frasers Group; Exeter; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Bonuses

Discounts

Holidays

Incentive program

Development courses

Uniform discount

Gym membership

Brand discounts

Job summary

Sports Direct is seeking an experienced Supervisor in Exeter to lead a small in-store team, drive a premium customer experience, and uphold brand standards. You will train staff, motivate performance, and maintain an engaging workplace culture aligned with our values.

You will manage daily operations, champion world-class service, and support impactful merchandising and store presentation while delivering strong results and growth opportunities within the Frasers Group family.

Qualifications

• Recent Supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail oriented.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture.

Responsibilities

• Lead a small team in one of our instore departments.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Providing on the spot feedback, and celebrating success.
• Support in delivering meticulous store presentation and merchandising standards aligning with the Sports Direct Brand.

Skills

Supervisory experience

Retail passion

Leadership

Attention to detail

Communication skills

Ambition

Values promotion

Job description

Sports Direct is seeking an experienced Supervisor in Exeter to lead a small in-store team, drive a premium customer experience, and uphold brand standards. You will train staff, motivate performance, and maintain an engaging workplace culture aligned with our values.

You will manage daily operations, champion world-class service, and support impactful merchandising and store presentation while delivering strong results and growth opportunities within the Frasers Group family.