Retail Supervisor - Lead Service, Standards & Growth

Screwfix Direct Ltd.; Oxford; Presencial; GBP 23 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

28 days annual leave

Pension scheme

Life cover

Staff discount

Resumo da oferta

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to products, and maintain high store standards. You’ll be the in-store host, ensuring smooth cash handling, queries, audits and stock control with a proactive, customer-focused approach.

The role requires experience as a supervisor or duty manager, strong customer service skills, and a collaborative, hard-working ethos. Training and development are supported in a fast-paced retail environment.

Qualificações

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsabilidades

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Conhecimentos

Staff supervision

Customer service

Sales driven

Team leadership

Descrição da oferta de emprego

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to products, and maintain high store standards. You’ll be the in-store host, ensuring smooth cash handling, queries, audits and stock control with a proactive, customer-focused approach.

The role requires experience as a supervisor or duty manager, strong customer service skills, and a collaborative, hard-working ethos. Training and development are supported in a fast-paced retail environment.