Retail Supervisor: Lead Service & Store Standards

Screwfix Direct Ltd.; Morecambe; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher) up to 14%

Life cover

20% discount with Screwfix and B&Q

Healthcare discount

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is recruiting a Retail Supervisor to lead in-store teams, guide customers to the right products, and uphold high store standards.

You’ll be a visible host, ensuring excellent customer service, managing a small team in a fast-paced environment, and helping to maintain stock, cash, and audits. Join a supportive, award-winning company offering 28 days annual leave, a strong pension, life cover, staff discounts, healthcare savings, share-save schemes, and

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team supervision

Customer service

Curiosity

Passion for business

Reliability & flexibility

Job description

Screwfix Direct Ltd. in the United Kingdom is recruiting a Retail Supervisor to lead in-store teams, guide customers to the right products, and uphold high store standards.

You’ll be a visible host, ensuring excellent customer service, managing a small team in a fast-paced environment, and helping to maintain stock, cash, and audits. Join a supportive, award-winning company offering 28 days annual leave, a strong pension, life cover, staff discounts, healthcare savings, share-save schemes, and