Retail Supervisor: Lead, Learn, and Deliver Great Service

Toolstation Ltd; Stockley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

30 days holiday

Pension & life

Cycle to work

Save & earn

Staff discounts

Training programmes

Recognition awards

Partner discounts

Family policies

Job summary

Toolstation Ltd is seeking a proactive Retail Supervisor to support the Store Manager in daily operations and lead a motivated team across the branch. You will manage deliveries, stock, and customer service to ensure a great in-store experience.

Key qualities include a strong work ethic, teamwork, reliability, and a positive attitude. The role offers growth opportunities within the Travis Perkins Group and a collaborative store culture.

Qualifications

• Hard work and passion.
• Teamwork oriented.
• Positive attitude.
• Reliability and flexibility.
• Be yourself and bring your personality to work.

Responsibilities

• Support the Store Manager in daily operations and motivate the team to achieve targets.
• Check deliveries, unpack and stock shelves, and keep the branch clean and organized.
• Provide great customer service with a smile and coach the team to do the same.
• Build relationships with customers to ensure they leave with what they need for the job.
• Help maintain high branch standards and a fun working environment.

Job description

Toolstation Ltd is seeking a proactive Retail Supervisor to support the Store Manager in daily operations and lead a motivated team across the branch. You will manage deliveries, stock, and customer service to ensure a great in-store experience.

Key qualities include a strong work ethic, teamwork, reliability, and a positive attitude. The role offers growth opportunities within the Travis Perkins Group and a collaborative store culture.