Retail Supervisor: Drive Service, Sales & Team Growth

Toolstation Ltd; Waltham Cross; On-site; GBP 21,000 - 25,000; Full time

Job summary

Toolstation Ltd is seeking a Retail Supervisor to lead daily store operations in our Waltham Cross branch. You’ll serve customers, support the Store Manager, and help with deliveries, picking items and shelving. A hands-on approach will keep the team productive and customers happy.

You’ll be responsible for delivering great service, coaching staff, stocking shelves and maintaining branch standards in varying conditions. Training and development are available.

Qualifications

• Hard work and passion: deliver great service and we’ll teach you the rest.
• A love of team work: happy to muck in and get your hands dirty.
• A positive attitude: ensure customers have a great experience in-store.
• Reliability: be there when we’re needed, flexible and fun to be around.
• Be yourself: bring your whole self to work and let your personality shine.

Responsibilities

• Supporting: stand in for Store Manager, motivate and coach the team to grow sales and hit targets.
• Mucking in: check deliveries, unpack, stock shelves, clean the branch and assemble orders.
• Delivering great service: provide a great customer experience with a smile even when busy.
• Asking questions and building relationships: ensure customers leave with everything they need for the job.
• Building a fun working environment: maintain product availability and high branch standards.
• Stockroom and branch upkeep: assist with deliveries and inventory control.

Skills

Hard work and passion

Teamwork

Positive attitude

Reliability

Willingness to learn

Job description

Toolstation Ltd is seeking a Retail Supervisor to lead daily store operations in our Waltham Cross branch. You’ll serve customers, support the Store Manager, and help with deliveries, picking items and shelving. A hands-on approach will keep the team productive and customers happy.

You’ll be responsible for delivering great service, coaching staff, stocking shelves and maintaining branch standards in varying conditions. Training and development are available.