Retail Supervisor: Lead, Grow & Wow Customers

Toolstation; Oldham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

30 days holiday

Company pension and life assurance

Bonus scheme

Cycle to work

Save and buy as you earn

Discounts at over 1000 retailers

Family friendly policies

Job summary

Toolstation in Oldham is seeking a Retail Supervisor to lead daily operations in-store, manage early starts and late finishes, and support the Store Manager. You’ll handle deliveries, stock shelves and ensure excellent customer service while building strong customer relationships.

The role emphasizes developing talent, growing with the business, and potential progression into leadership roles within the Travis Perkins Group.

Qualifications

• Hard work and passion; no prior retail experience required.
• Teamwork is essential; be happy to muck in and collaborate.
• Positive attitude to ensure customers have a great experience.
• Reliability; be there when needed, flexible and fun.
• Be yourself and bring your real personality to work.

Responsibilities

• Support the Store Manager in their absence and coach the team to grow sales.
• Check deliveries, unpack, stock shelves and keep the branch tidy.
• Deliver great customer service with a smile, even when busy.
• Build relationships with customers to ensure they have everything they need.
• Create a fun working environment and maintain high branch standards.

Skills

Hard work

Teamwork

Positive attitude

Reliability

Be yourself

Job description

Toolstation in Oldham is seeking a Retail Supervisor to lead daily operations in-store, manage early starts and late finishes, and support the Store Manager. You’ll handle deliveries, stock shelves and ensure excellent customer service while building strong customer relationships.

The role emphasizes developing talent, growing with the business, and potential progression into leadership roles within the Travis Perkins Group.