Retail Supervisor — Lead, Inspire & Grow

Northern Europe; Northallerton; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Company pension contributions

Life assurance

Generous holiday entitlement

Excellent training and development

Career progression opportunities

Employee Benefits app access

Job summary

Aramark UK in Northallerton is seeking a Retail Supervisor to support daily operations in a busy retail environment. You will lead by example, supervise colleagues, and deliver excellent customer service while upholding high standards.

The role is 35 hours per week (Mon-Fri with some weekends) at £13.35 per hour. Benefits include a company pension, life assurance, generous holiday, training and clear progression opportunities.

Qualifications

• Previous experience in a retail, hospitality, or customer service environment.
• Supervisory or team leader experience is desirable.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and support retail team members during day-to-day operations
• Deliver excellent customer service and ensure customer satisfaction
• Assist with opening and closing procedures as required
• Monitor stock levels, merchandising, and product availability
• Handle customer queries and resolve issues in a professional manner
• Ensure compliance with company policies, food safety, and health & safety procedures
• Support staff training, induction, and ongoing development
• Maintain high standards of cleanliness, presentation, and operational efficiency

Skills

Retail experience

Supervisory experience

Customer service

Communication skills

Job description

Aramark UK in Northallerton is seeking a Retail Supervisor to support daily operations in a busy retail environment. You will lead by example, supervise colleagues, and deliver excellent customer service while upholding high standards.

The role is 35 hours per week (Mon-Fri with some weekends) at £13.35 per hour. Benefits include a company pension, life assurance, generous holiday, training and clear progression opportunities.