Retail Supervisor: Lead, Develop & Delight Customers

Toolstation; Cheltenham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

30 days’ holiday

Company pension

Bonus scheme

Cycle to work

Discounts across Travis Perkins

Family friendly policies

Job summary

Toolstation in Cheltenham is seeking a dedicated Retail Supervisor to lead daily store operations, deliver outstanding customer service and drive sales. You’ll manage early starts and late finishes, check deliveries, stock shelves and support the Store Manager to keep the branch running smoothly.

You don’t need prior retail experience, but you should be hard-working, reliable and great with people. The role offers training, development and benefits within a fast-growing business.

Qualifications

• No prior retail experience required but able to learn quickly.
• Must be hard-working and focused on delivering great service.
• Able to motivate and engage the team to grow sales and hit targets.

Responsibilities

• Support the Store Manager in their absence and lead the team.
• Unpack deliveries, stock shelves and keep the branch clean.
• Deliver excellent service with a smile, coaching others to do the same.

Skills

Customer service

Teamwork

Reliability

Flexible

Job description

Toolstation in Cheltenham is seeking a dedicated Retail Supervisor to lead daily store operations, deliver outstanding customer service and drive sales. You’ll manage early starts and late finishes, check deliveries, stock shelves and support the Store Manager to keep the branch running smoothly.

You don’t need prior retail experience, but you should be hard-working, reliable and great with people. The role offers training, development and benefits within a fast-growing business.