Retail Supervisor: Lead Team, Drive Service & Growth

Toolstation Ltd; Christchurch; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

30 days holiday (22 + 8 in lieu)

Company pension scheme and life cover

Cycle to work scheme

Discounts across Travis Perkins group

Training and development includingTool

Job summary

Toolstation Ltd in Christchurch is seeking a proactive Store Supervisor to lead a small team, deliver excellent customer service, and support the Store Manager. You will manage deliveries, stock shelves and help create a welcoming, high-performing branch environment.

Experience isn’t required in retail, but a positive attitude, reliability and teamwork are essential. You’ll contribute to a busy, varied day-to-day with opportunities for growth.

Qualifications

• Hard work and passion.
• A love of teamwork.
• A positive attitude.
• Reliability and flexibility.
• Bring your authentic self to work.

Responsibilities

• Supporting the Store Manager in their absence and guiding the team to hit targets.
• Checking deliveries, unpacking and stocking shelves for smooth branch operation.
• Delivering great service with a smile, even when busy, and coaching others to do the same.
• Asking questions and building relationships to ensure customers leave with what they need.
• Maintaining high branch standards and a welcoming, motivated work environment.

Skills

Customer service

Team leadership

Reliability

Flexibility

Communication

Job description

Toolstation Ltd in Christchurch is seeking a proactive Store Supervisor to lead a small team, deliver excellent customer service, and support the Store Manager. You will manage deliveries, stock shelves and help create a welcoming, high-performing branch environment.

Experience isn’t required in retail, but a positive attitude, reliability and teamwork are essential. You’ll contribute to a busy, varied day-to-day with opportunities for growth.