Retail Supervisor: Lead Service & Stock

Toolstation Ltd; Cambridge; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

30 days holiday

Pension & life assurance

Cycle to work scheme

Save and buy as you earn

20% staff discounts

Financial education

Recognition awards

Retail discounts

Family friendly policies

Résumé du poste

Toolstation Ltd in Cambridge is seeking a proactive Retail Supervisor to lead a busy branch and deliver excellent customer service. You will support the Store Manager, manage deliveries, stock shelves, and help the team hit targets in a fast-paced environment.

You'll bring energy, reliability, and a positive attitude, even on early starts and late finishes. The role offers training through the Toolstation Academy and clear opportunities to grow within the Travis Perkins Group.

Qualifications

• You don't need retail experience. Just be focused on delivering great service and we'll teach you the rest.
• Be happy to muck in and get your hands dirty.
• Make sure that our customers have a great experience while in our branch.
• Be there when we need you, be flexible and fun to be around.
• Bring your whole self to work and let your true personality shine through

Responsabilités

• Supporting. Whether it's standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile on your face - no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

Connaissances

Hard work and passion

Team work

Positive attitude

Reliability

Yourself

Description du poste

Toolstation Ltd in Cambridge is seeking a proactive Retail Supervisor to lead a busy branch and deliver excellent customer service. You will support the Store Manager, manage deliveries, stock shelves, and help the team hit targets in a fast-paced environment.

You'll bring energy, reliability, and a positive attitude, even on early starts and late finishes. The role offers training through the Toolstation Academy and clear opportunities to grow within the Travis Perkins Group.