Retail Supervisor – Leadership Growth & Benefits

Toolstation Limited; Cheltenham; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

30 days’ holiday (22 days + 8 bank)

Company pension scheme and life cover

Bonus scheme

Cycle to work scheme

Discounts at over 1000 retailers

Family friendly policies (maternity, p

paternity, adoption and surrogacy)

Job summary

Toolstation Limited in Cheltenham is seeking a Retail Supervisor for a 40-hour week. You will lead frontline staff, support the Store Manager, and ensure superb customer service while managing deliveries, stock, and branch standards.

You'll be the face of Toolstation, building relationships with customers and guiding the team to achieve targets. The role offers growth opportunities within Travis Perkins Group and a focus on training and development.

Qualifications

• High work ethic with a focus on delivering excellent service.
• Team player who is happy to muck in and get hands dirty.
• Positive attitude to ensure customers have a great experience in-branch.
• Reliable and flexible to cover shifts and busy periods.
• Be yourself and bring your personality to work.

Responsibilities

• Support the Store Manager in their absence and help coach the team to drive sales.
• Check deliveries, unpack and stock shelves, and keep the branch tidy.
• Provide a great customer experience with a smile, even when busy.
• Ask questions and build relationships to ensure customers leave with what they need for the job.
• Help maintain product availability and high branch standards, creating a positive work environment.

Skills

Hard work and passion

Teamwork

Positive attitude

Reliability

Flexibility

Job description

Toolstation Limited in Cheltenham is seeking a Retail Supervisor for a 40-hour week. You will lead frontline staff, support the Store Manager, and ensure superb customer service while managing deliveries, stock, and branch standards.

You'll be the face of Toolstation, building relationships with customers and guiding the team to achieve targets. The role offers growth opportunities within Travis Perkins Group and a focus on training and development.