Retail Supervisor: Lead a Hungry Team & Grow with Great Benefits

Toolstation Ltd; Tooting; Sur place; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

30 days holiday (22 days + 8 bank)

Company pension

Life assurance

Cycle to work

Staff discounts across Travis Perkins

Training and development access

Discounts at over 1000 retailers

Family friendly policies

Résumé du poste

Toolstation Ltd is seeking a Retail Supervisor to lead daily store operations and coach a team to deliver exceptional customer service. You’ll manage early starts and late finishes, stock shelves, check deliveries, and maintain a welcoming branch experience.

In this role you’ll be the face of Toolstation, building relationships with customers and supporting the Store Manager to hit targets while fostering a positive, collaborative team environment.

Qualifications

• Hard work and passion. You don't need retail experience. Just be focused on delivering great service and we'll teach you the rest.
• A love of team work. Be happy to muck in and get your hands dirty.
• A positive attitude. Make sure that our customers have a great experience while in our branch.
• Reliability. Be there when we need you, be flexible and fun to be around.
• Yourself. Bring your whole self to work and let your true personality shine through

Responsabilités

• Supporting the Store Manager in their absence and coaching the team to grow sales.
• Checking and unpacking deliveries, stocking shelves, cleaning the branch.
• Delivering great service with a smile and coaching the team to do the same.
• Asking questions and building relationships to ensure customers leave the branch with everything they need for the job.
• Maintaining high branch standards and a friendly, collaborative work environment.

Connaissances

Customer service

Team leadership

Retail sales

Description du poste

Toolstation Ltd is seeking a Retail Supervisor to lead daily store operations and coach a team to deliver exceptional customer service. You’ll manage early starts and late finishes, stock shelves, check deliveries, and maintain a welcoming branch experience.

In this role you’ll be the face of Toolstation, building relationships with customers and supporting the Store Manager to hit targets while fostering a positive, collaborative team environment.