Retail Supervisor: Lead a Fast-Paced Tool & Build Team

Screwfix Direct Ltd.; Carluke; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary

Leave 28 days

Pension

Life cover

Discounts

Healthcare

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Training

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store teams and deliver excellent customer service across our busy store in the United Kingdom.

You'll manage daily store standards, guide customers to the right products, and ensure smooth cash handling, stock control and audits, while training and supporting colleagues in a fast-paced environment. We offer a competitive salary, 28 days’ annual leave (including bank holidays), a strong pension scheme, life cover, staff discounts,

Qualifications

• Experienced supervisor or duty manager used to leading a small team in a fast-paced environment.
• Excellent customer service orientation with ability to translate into sales.
• Inquisitive, ever-questioning and committed to improvement.
• Passionate about our business and role in serving customers.
• Friendly, flexible, reliable, and hardworking.

Responsibilities

• Host – lead in store, setting an example and guiding customers to the right products.
• Store standards – cash reconciliations, audits, stock management, and handling customer queries.
• Part of the team – work with colleagues to run a great store and have fun along the way.

Skills

Leadership

Customer service

Team management

Problem solving

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store teams and deliver excellent customer service across our busy store in the United Kingdom.

You'll manage daily store standards, guide customers to the right products, and ensure smooth cash handling, stock control and audits, while training and supporting colleagues in a fast-paced environment. We offer a competitive salary, 28 days’ annual leave (including bank holidays), a strong pension scheme, life cover, staff discounts,