Retail Supervisor - Lead a fast-paced team with great training

Screwfix Direct Ltd.; Daimler Green; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave (including bank)

Pension scheme

Life cover

Staff discount (Screwfix & B&Q)

Healthcare discounts

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor for a fixed-term opportunity up to 12 months.

You will lead in-store operations, guide customers to the right products, and uphold high store standards while contributing to a supportive and energetic team environment. You will play a key role in delivering excellent customer service, managing stock, and working collaboratively with colleagues across shifts.

Qualifications

• Experienced supervisor or duty manager
• Excellent customer service skills and ability to translate into sales
• Curious, proactive and continuously improving
• Passionate about the business
• Friendly, flexible, reliable and hard-working

Responsibilities

• Host in store as team leader, guide customers to the right products and create a great shopping experience
• Oversee store standards including cash reconciliations, customer queries, audits and stock management
• Work with the team to maintain a positive, collaborative in-store environment

Skills

Customer service

Team leadership

Retail operations

Problem solving

Tools

POS systems

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor for a fixed-term opportunity up to 12 months.

You will lead in-store operations, guide customers to the right products, and uphold high store standards while contributing to a supportive and energetic team environment. You will play a key role in delivering excellent customer service, managing stock, and working collaboratively with colleagues across shifts.