Retail Supervisor: Lead a Fast-Paced, Customer-First Team

Screwfix; Carluke; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount

Healthcare

Share save schemes

Training and development

Job summary

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead in-store teams, embody excellent customer service, and drive sales with a hands-on leadership style.

You’ll set high standards for store operations, mentor colleagues, and ensure a welcoming, efficient shopping experience for every customer, while upholding safety and stock controls. This role offers training and development and opportunities to grow within the business.

Qualifications

• Experience managing a small team in a fast-paced store.
• Excellent customer service skills with sales focus.
• Friendly, reliable, and flexible with a strong work ethic.

Responsibilities

• Lead store operations and set in-store standards.
• Guide customers to products and answer queries.
• Manage cash reconciliations, stock, and audits.

Skills

Supervisory experience

Customer service

Sales focus

Team leadership

Job description

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead in-store teams, embody excellent customer service, and drive sales with a hands-on leadership style.

You’ll set high standards for store operations, mentor colleagues, and ensure a welcoming, efficient shopping experience for every customer, while upholding safety and stock controls. This role offers training and development and opportunities to grow within the business.