Retail Supervisor

Screwfix; United Kingdom; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Company pension scheme

Life cover

20% discount on products

Discounted healthcare

Company share save schemes

Excellent training opportunities

Job summary

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the team and ensure exceptional customer service. The ideal candidate will have supervisory experience, excellent leadership skills, and a passion for retail. Responsibilities include managing store standards, guiding customers, and supporting team dynamics. Offered perks include competitive salary, 28 days annual leave, company pension scheme, and ongoing training. An exciting opportunity for career development awaits.

Qualifications

• Experienced supervisor or duty manager with team management skills.
• Ability to provide exceptional customer service leading to sales.
• Passionate about retail business and product knowledge.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Lead the team by setting an example and hosting customers.
• Manage store standards including cash and stock management.
• Work collaboratively with the team to ensure smooth operations.

Skills

Customer service excellence

Team leadership

Fast-paced environment management

Sales translation from service

Reliability

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

What’s it like to be a Retail Supervisor?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Required Skills & Experience

YOU ARE…

• An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

What’s in it for you?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries

Apply now! – Upload your CV and complete your application

• Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]