Retail Supervisor

Wickes; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Annual bonus up to 5%

Gain share bonus up to £300/month

Pension up to 10% employer

35 days annual leave (incl. 8 bank hol

Colleague discount

Job summary

Wickes in the United Kingdom is seeking a proactive store colleague to join our team. You will motivate, guide and support colleagues to deliver the best customer experience, act as a key holder and supervise routine store tasks.

You will help with fulfilling orders, ensuring the store is in top shape and that customers can find the right help. The role offers learning and development opportunities and a benefits package including bonus, pension and generous annual leave.

Qualifications

• Experience training new team members.
• Experience supporting scheduling rotas.
• Experience being a key-holder.

Responsibilities

• Motivate, guide and support colleagues to achieve the best customer experience.
• Supervise routine store tasks and act as a key holder.
• Assist with fulfilling orders and ensuring store readiness.
• Help customers locate the right help and information.

Skills

Customer service

Team leadership

Training

Scheduling

Job description

About The Role...

Whatever the day brings safety will be your first priority. You will motivate, guide and support your colleagues to achieve the best customer experience possible. You will be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you will be there to drive success.

About You...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You will be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We will also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays
  

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We are a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.