Retail Supervisor

Yorkshire Ltd; Harrogate; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary up to £30,000

Staff discount

Incentive schemes

Ongoing training and development

Career progression

Job summary

Yorkshire in Harrogate is seeking a Retail Supervisor to lead a high-performing store team and drive customer experience.

You'll support the management team, coach colleagues, and maintain visual standards while ensuring stock accuracy and efficient operations in a fast-paced retail environment. This role offers progression within a growing retailer and a salary up to £30,000 plus benefits.

Qualifications

• Experience in a Supervisor, Senior Advisor or Team Leader role within retail.
• Positive leadership style with ability to motivate others.
• Customer-focused with a passion for memorable shopping experiences.
• Commercially minded with understanding of sales and KPI performance.
• Highly organised and able to prioritise in a busy environment.
• Capable of decision making and taking responsibility when needed.
• Hands-on and motivated by achieving results as part of a team.

Responsibilities

• Support the leadership team in achieving sales targets and delivering strong commercial results.
• Motivate and guide team members to deliver excellent customer service.
• Lead from the shop floor, setting the standard for customer engagement and service.
• Take ownership of key operational tasks and ensure the store runs efficiently.
• Help train and develop colleagues, providing regular coaching and support.
• Maintain high standards of visual presentation, housekeeping and compliance.
• Assist with stock control, deliveries and inventory accuracy.
• Act as a key holder and support opening and closing procedures.

Skills

Retail supervision

Leadership

Customer service

KPI awareness

Job description

Harrogate | Retail Supervisor | Up to £30,000 + Benefits

Are you an experienced retail professional looking for your next leadership opportunity? We're recruiting for a Retail Supervisor position in Harrogate with a successful and growing retailer.

This is a fantastic opportunity for a passionate supervisor, senior sales advisor or team leader who enjoys supporting a high-performing team, delivering excellent customer service and helping drive commercial success. Offering a salary of up to £30,000, this role is ideal for someone who leads from the front and thrives in a fast-paced retail environment.

The Role

As Retail Supervisor, you'll be a key member of the store leadership team, helping to oversee daily operations and ensuring customers receive an outstanding in-store experience. You'll support the management team while coaching colleagues and maintaining exceptional standards across the store.

Key Responsibilities

• Support the leadership team in achieving sales targets and delivering strong commercial results.
• Motivate and guide team members to deliver excellent customer service.
• Lead from the shop floor, setting the standard for customer engagement and service.
• Take ownership of key operational tasks and ensure the store runs efficiently.
• Help train and develop colleagues, providing regular coaching and support.
• Maintain high standards of visual presentation, housekeeping and compliance.
• Assist with stock control, deliveries and inventory accuracy.
• Act as a key holder and support opening and closing procedures.

About You

• Previous experience in a Supervisor, Senior Advisor or Team Leader role within retail.
• A positive and proactive leadership style with the ability to motivate others.
• Customer-focused with a passion for creating memorable shopping experiences.
• Commercially minded with an understanding of sales and KPI performance.
• Highly organised and able to prioritise effectively in a busy environment.
• Comfortable making decisions and taking responsibility when needed.
• Flexible, hands‑on and motivated by achieving results as part of a team.

What's In It For You?

• Salary up to £30,000
• Staff discount
• Incentive and reward schemes
• Ongoing training and development
• Career progression within a growing retail business

If you're looking to take the next step in your retail career and join a business that values its people, we'd love to hear from you.

BH37816