Retail Supervisor

Zachary Daniels Recruitment; Cambridge; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Company pension scheme

Wellbeing services and discounts

Training and progression opportunities

Job summary

Zachary Daniels in Cambridge is looking for a Retail Supervisor on a part-time basis to lead the shop floor, drive sales and deliver exceptional customer service. The role includes weekend work and a 28-hour weekly rota, with a pay rate of £13.50 per hour plus bonus.

You will be part of the store's leadership team, ensuring high standards, training staff, and maintaining efficient store operations while the Store Manager is away.

Qualifications

• Previous retail experience at Supervisor, Team Leader or Keyholder level.
• Ability to motivate a team in a fast-paced retail environment.
• Strong communication and customer-first approach.
• Willingness to work weekends.

Responsibilities

• Lead the team to deliver sales results through effective floor management.
• Identify opportunities to improve the customer journey and maximise sales.
• Assist with training and development of team members.
• Open and close store procedures when required.
• Manage cashing-up procedures accurately.
• Take ownership of the store during management absence.
• Ensure the store is organised, presentable and compliant with company procedures.
• Coordinate daily priorities and resolve operational issues.

Skills

Retail leadership

Customer service

Team motivation

Cash handling

Store operations

Job description

Retail Supervisor | Cambridge | Lifestyle Retail | £13.50 per hour + Bonus

Are you a strong retail professional who enjoys taking the lead, motivating a team and creating a great customer experience?

We're looking for a proactive Retail Supervisor to join a well-established retailer in Cambridge. This role would suit someone who enjoys being on the shop floor, getting involved in all aspects of store operations and helping a team achieve its goals.

You’ll work alongside the management team to keep the store running efficiently, encourage strong sales performance and ensure customers receive a consistently high level of service.

What's in it for you?

• £13.50 per hour
• Training and opportunities to progress your retail career
• Access to wellbeing services and discounts
• Company pension scheme
• 28 hours per week on a rota, including weekends
• Competitive holiday allowance

The Role: Retail Supervisor

You’ll be a key part of the store's leadership team, helping to maintain standards, build team confidence and ensure the store performs at its best, even when the Store Manager is away.

Key responsibilities include:

• Helping the team deliver sales results through effective floor management and customer engagement
• Identifying opportunities to improve the customer journey and maximise sales
• Assisting with the training and development of new and existing team members
• Taking charge of opening and closing procedures when required
• Managing cashing-up procedures and ensuring transactions are accurately accounted for
• Taking ownership of the store during management team's absence
• Ensuring the store remains organised, presentable and compliant with company procedures
• Helping coordinate daily priorities and resolve operational issues as they arise

About You

To be successful in this role, you'll have:

• Previous retail experience at Supervisor, Team Leader or Keyholder level
• The ability to encourage and motivate a team while maintaining a positive working environment
• An understanding of retail sales performance and the importance of achieving targets
• Strong communication skills and a customer-first approach
• The confidence to make decisions and take ownership when needed
• Good organisation and the ability to adapt in a busy retail environment
• A flexible approach to working hours, including weekends

This is a great opportunity for someone with experience in fashion, lifestyle, footwear, accessories, premium or general retail who is ready to take on more responsibility and continue developing your leadership skills.