Supervisor

Zachary Daniels Recruitment; Royal Borough of Kingston upon Thames; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Generous staff discount

Career progression and development

Ongoing training and support

28 days' holiday including bank/public

Opportunity to join a growing retail业务

Job summary

Zachary Daniels is seeking an experienced Supervisor for a fashion retail store in Kingston. The role supports the Store Manager and Assistant Manager, leading from the front to deliver great customer experiences and hit key performance metrics.

The successful candidate will have supervisory or team-leader experience in retail, a passion for customer service, and strong leadership and communication skills. A hands-on, store-floor presence is essential.

Qualifications

• Experience as Supervisor/Team Leader/Keyholder in retail.
• Passion for customer service and delivering great experiences.
• Strong communication and leadership skills.
• Commercial mindset with sales targets and KPIs.

Responsibilities

• Support the management team with daily running of the store.
• Lead and motivate the team on the shop floor.
• Deliver excellent customer service.
• Support sales and KPI performance.
• Coach and support team members.
• Maintain high standards of visual merchandising and store presentation.
• Support stock management and operational tasks.
• Take responsibility for the store when required.

Skills

Supervisory experience

Customer service

Leadership

Retail experience

Job description

Supervisor | Kingston | Fashion Retail | £29,000

Are you an experienced Supervisor, Team Leader or Keyholder looking for your next opportunity in fashion retail?

We're looking for a confident and customer-focused Supervisor to join a successful fashion retailer in Kingston. This is a great opportunity for someone who enjoys being hands-on, supporting a team and helping to deliver strong sales and an excellent customer experience.

What's in it for you?

• £29,000 salary
• Generous staff discount
• Career progression and development opportunities
• Ongoing training and support
• 28 days' holiday including bank holidays
• Opportunity to join a successful and growing retail business

The Role

As Supervisor, you'll support the Store Manager and Assistant Manager with the day-to-day running of the store. You'll lead by example on the shop floor, help motivate the team and ensure customers receive a great experience.

Key responsibilities include:

• Supporting the management team with the daily running of the store
• Leading and motivating the team on the shop floor
• Delivering excellent customer service
• Supporting sales and KPI performance
• Coaching and supporting team members
• Maintaining high standards of visual merchandising and store presentation
• Supporting stock management and operational tasks
• Taking responsibility for the store when required

About You

We're looking for someone with:

• Previous experience as a Supervisor, Team Leader, Keyholder or Senior Sales Assistant within retail
• A passion for customer service and delivering great experiences
• Strong communication and leadership skills
• A commercial approach and understanding of sales targets and KPIs
• A hands-on attitude and willingness to lead from the front
• The confidence to support and motivate a team
• A genuine interest in fashion, lifestyle or customer-focused retail

If you're an experienced Supervisor looking for your next challenge in Kingston, we'd love to hear from you.

BH37580