Retail Supervisor

Zachary Daniels; Royal Tunbridge Wells; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Staff uniform contribution

Company pension

Employee referral rewards

Ongoing training and professional dev.

Career progression opportunities

Supportive working environment

Job summary

Zachary Daniels in Tunbridge Wells is seeking an experienced Retail Supervisor to help lead daily store operations, drive sales and ensure an outstanding customer experience in fashion and lifestyle.

You will support the management team, supervise staff, and contribute to visual merchandising, stock control, training and KPIs while working 30 hours per week.

Qualifications

• Experience as Retail Supervisor or team leader.
• Experience in fashion/lifestyle retail.
• Strong customer service focus and communication skills.
• Ability to motivate and coach colleagues.
• Excellent visual merchandising and store standards.
• Flexible to support business needs.

Responsibilities

• Support the management team in achieving sales targets and KPIs.
• Supervise and motivate colleagues on the shop floor.
• Lead by example to deliver outstanding customer service.
• Assist customers with product information and stock availability.
• Support training, coaching and development of staff.
• Maintain visual merchandising and store presentation standards.
• Assist with stock replenishment and deliveries.
• Process transactions following company procedures.
• Identify opportunities to increase sales and improve customer satisfaction.

Skills

Retail supervisor

Customer service

Team leadership

Visual merchandising

Sales targets

Stock replenishment

Store operations

Job description

Retail Supervisor | Fashion & Lifestyle Retail | Tunbridge Wells | £13.00-£13.50 per hour

Are you an experienced Retail Supervisor with a passion for fashion, customer service and supporting a successful team?

We're recruiting for a Retail Supervisor in Tunbridge Wells for an established fashion and lifestyle retailer. This is a great opportunity to take on a key role within the store, support the management team and help deliver excellent sales performance and customer service.

Offering 30 hours per week, this role would suit an experienced retail supervisor or a strong retail sales assistant looking for more responsibility and the opportunity to develop their management skills.

What's in it for you?

• £13.00-£13.50 per hour
• 30 hours per week
• Staff uniform contribution
• Company pension scheme
• Employee referral rewards
• Ongoing training and professional development
• Career progression opportunities
• Supportive working environment

The Role

As Retail Supervisor, you'll support the management team with the day-to-day running of the store, helping to drive sales, maintain high standards and ensure every customer receives an excellent shopping experience.

You'll be responsible for:

• Supporting the management team in achieving sales targets and retail KPIs
• Supervising and motivating colleagues on the shop floor
• Leading by example to deliver outstanding customer service
• Helping customers with product advice, features, benefits and stock availability
• Supporting team training, coaching and development
• Maintaining excellent visual merchandising and store presentation standards
• Supporting stock replenishment, availability and deliveries
• Processing sales transactions and following company procedures
• Identifying opportunities to increase sales and improve customer satisfaction
• Helping maintain operational standards and a positive team environment
• Supporting the wider management team when required

About You

We're looking for a customer-focused and commercially aware Retail Supervisor who enjoys working with people and helping a store perform at its best.

You'll ideally have:

• Previous experience as a Retail Supervisor, Senior Sales Assistant, Key Holder or Team Leader
• Experience within fashion, lifestyle, clothing, footwear, accessories or premium retail
• A strong focus on customer service and delivering a positive shopping experience
• Good communication skills and the confidence to support and motivate colleagues
• An understanding of sales targets and retail KPIs
• An eye for detail and an appreciation of visual merchandising
• A proactive, hands-on approach to retail
• Good organisational skills and the ability to prioritise in a busy store
• The flexibility to support the needs of the business

This opportunity would suit an experienced Retail Supervisor looking for a new challenge, or a confident Sales Assistant ready to take the next step into a supervisory role.

If you're looking for a part-time retail opportunity in Tunbridge Wells offering 30 hours per week, we'd love to hear from you.