Retail Store Operations Lead — Empower Teams & Drive Sales

Morrisons; Workington; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Generous holiday entitlement

Discretionary bonus scheme

Staff discount 15%

Career progression opportunities

Free parking

Healthcare / Wellbeing benefits

Job summary

Morrisons is seeking an Operations Manager to oversee store operations, deputise for the Store Manager and foster an inclusive, high-performing team. You will coach department managers, drive high standards, and ensure safety and compliance across shifts.

You will lead from the front, empower staff, review store performance data, and implement improvements to enhance customer service and store profitability.

Qualifications

• Proven experience in the retail industry.
• Experience managing large, fast-paced store operations.

Responsibilities

• Lead and empower the team across the store.
• Maintain high standards of safety, hygiene and legality.
• Drive sales and product availability through data review and resource management.
• Listen to customer feedback and drive continuous service improvements.

Skills

Empathy

Active listening

Coaching

Team leadership

Job description

Morrisons is seeking an Operations Manager to oversee store operations, deputise for the Store Manager and foster an inclusive, high-performing team. You will coach department managers, drive high standards, and ensure safety and compliance across shifts.

You will lead from the front, empower staff, review store performance data, and implement improvements to enhance customer service and store profitability.