Retail Store Manager - Lead, Inspire and Drive Results

The Works Stores Ltd; Ivy Chimneys; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25% Colleague Discount

MyWorks discounts

Holiday – 33 days

Life at The Works support

Job summary

The Works Stores Ltd is looking for an experienced Retail Store Manager to lead a busy store, inspire the team, and drive commercial performance. You will ensure exceptional customer service, maintain stock and presentation standards, and manage people, processes, and profitability on a daily basis.

You’ll play a key role in staffing, training, and developing your team while collaborating with area managers and central teams.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.

Skills

Retail management

Leadership

Commercial focus

Communication

Data-driven decisions

Adaptability

High-volume retail

Retail systems

Recruitment & training

Tech savvy

Tools

EPoS tills

Back-office systems

Job description

The Works Stores Ltd is looking for an experienced Retail Store Manager to lead a busy store, inspire the team, and drive commercial performance. You will ensure exceptional customer service, maintain stock and presentation standards, and manage people, processes, and profitability on a daily basis.

You’ll play a key role in staffing, training, and developing your team while collaborating with area managers and central teams.